Privacy Policy
Effective Date: January 1, 2025
Privacy Highlights
We at WebHookify want you to understand what information we collect, and how we use and share it. This Privacy Policy explains how we collect, use, and protect your information when you use WebHookify's webhook management services. We're committed to protecting your privacy and being transparent about our data practices.
What does this Privacy Policy cover?
This Privacy Policy covers WebHookify's collection, use, and sharing of your information when you use our webhook management platform, including:
- Our website and web application
- Mobile applications (iOS and Android)
- API services and webhook endpoints
- Email notifications and communications
- Integration with third-party platforms (Discord, Telegram, etc.)
What information do we collect?
Information you provide to us:
- Account Information: Name, email address, company name, and password when you create an account
- Profile Information: Optional profile details and preferences you choose to share
- Webhook Data: URLs, configurations, and metadata for your webhook endpoints
- Communication Data: Messages you send us through support channels
- Payment Information: Billing details for paid plans (processed securely by our payment providers)
Information we collect automatically:
- Webhook Request Data: HTTP headers, payloads, timestamps, and response data for monitoring purposes
- Usage Analytics: How you interact with our platform, feature usage, and performance metrics
- Device Information: Browser type, operating system, IP address, and device identifiers
- Log Data: Server logs, error reports, and security-related information
How do we use your information?
We use the information we collect to:
- Provide our Services: Process webhook requests, deliver notifications, and maintain your dashboard
- Improve our Platform: Analyze usage patterns to enhance features and performance
- Communicate with you: Send service updates, security alerts, and support responses
- Ensure Security: Detect and prevent fraud, abuse, and security threats
- Comply with Legal Obligations: Meet regulatory requirements and legal requests
- Personalize Experience: Customize your dashboard and recommend relevant features
We do not sell your personal information to third parties or use it for advertising purposes.
How do we share your information?
We may share your information in the following circumstances:
- Service Providers: With trusted third parties who help us operate our platform (hosting, analytics, payment processing)
- Integration Partners: With platforms you choose to connect (Discord, Telegram, etc.) based on your explicit consent
- Legal Requirements: When required by law, court order, or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share specific information
We never share your webhook data or personal information for marketing purposes without your explicit consent.
How do we protect your information?
We implement industry-standard security measures to protect your information:
- Encryption: All data is encrypted in transit using TLS and at rest using AES-256
- Access Controls: Strict access controls and authentication for our systems
- Regular Audits: Security assessments and vulnerability testing
- Data Minimization: We only collect and retain data necessary for our services
- Secure Infrastructure: Hosted on secure, compliant cloud platforms
While we implement strong security measures, no system is 100% secure. We encourage you to use strong passwords and enable two-factor authentication.
How long do we keep your information?
We retain your information for as long as necessary to provide our services and comply with legal obligations:
- Account Data: Until you delete your account or request deletion
- Webhook Logs: Retained according to your plan limits (typically 30-90 days)
- Usage Analytics: Aggregated data may be retained longer for service improvement
- Legal Requirements: Some data may be retained longer to comply with legal obligations
Your privacy rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we have about you
- Correction: Update or correct inaccurate personal information
- Deletion: Request deletion of your personal information
- Portability: Receive your data in a portable format
- Restriction: Limit how we process your information
- Objection: Object to certain types of processing
To exercise these rights, please contact us at privacy@webhookify.com. We will respond to your request within 30 days.
International data transfers
WebHookify operates globally, and your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions where applicable.
Children's privacy
Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the "Effective Date" above. For significant changes, we will provide additional notice, such as sending you an email notification. Your continued use of our Services after the changes take effect constitutes your acceptance of the new Privacy Policy.
Contact us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Privacy Officer: privacy@webhookify.app
Support: support@webhookify.app
Website: https://webhookify.app
Response Time: We respond to privacy inquiries within 30 days
By creating an account, you agree to our Terms of Service and this Privacy Policy