How to Set Up Shopify Webhook Notifications with Webhookify

Published Feb 21 202610 min read
Shopify webhook setup with Webhookify

Shopify powers over four million online stores globally, handling everything from product listings and inventory management to order processing and customer accounts. Every significant action in your Shopify store -- a new order, a fulfilled shipment, a product update, a customer signup -- generates a webhook event that can be sent to an external URL. With Webhookify, you can turn these raw webhook events into instant, human-readable notifications delivered to Telegram, Discord, Slack, Email, or your phone. This means you always know what is happening in your store, whether you are at your desk or on the go.

This guide covers the complete setup process for connecting your Shopify store to Webhookify. You will have real-time order notifications running in under 15 minutes, with no custom code required. The cash sound notification feature is especially popular with Shopify store owners who want that satisfying audio alert every time a sale comes in.

Why Monitor Shopify Webhooks with Webhookify?

  • Real-Time Order Alerts: The moment a customer places an order, you receive a notification with the customer name, items purchased, and total amount. No more refreshing your Shopify admin panel to check for new orders. Webhookify delivers alerts within seconds of the event occurring.

  • Cash Sound for Sales: Webhookify's mobile app plays a cash register sound when an order webhook arrives. This feature is beloved by Shopify store owners and dropshippers who want instant audible feedback whenever revenue comes in. It turns every sale into a small celebration.

  • Fulfillment Tracking: Route fulfillment events to a dedicated channel where your shipping team works. When an order is fulfilled or a shipment is delivered, the team is instantly notified and can update customers or handle any issues proactively.

  • Inventory and Product Monitoring: Get notified when products are updated, created, or deleted. This is especially useful for stores with multiple team members making changes, as it provides an automatic audit trail of product modifications.

  • Multi-Store Management: If you run multiple Shopify stores, create a separate Webhookify endpoint for each one. Route notifications to different channels so you can monitor all your stores from a single Telegram group or Slack workspace without mixing up events.

Prerequisites

  1. A Shopify store with an active plan (any plan level supports webhooks)
  2. A Webhookify account (sign up free at webhookify.app)
  3. Shopify admin access with permission to manage notifications and webhooks
  4. At least one notification channel configured in Webhookify (Telegram, Discord, Slack, Email, or mobile push)

Step-by-Step Setup Guide

1

Create a Webhookify Endpoint

Log into your Webhookify dashboard at webhookify.app. If you are new to Webhookify, create a free account first.

Click "Create Endpoint" from your dashboard. Webhookify will generate a unique webhook URL:

https://hook.webhookify.app/wh/def456uvw123

Copy this URL. You will need it in the next steps when configuring Shopify. Give the endpoint a clear name like "Shopify Main Store" or "Shopify - Fashion Boutique" so you can identify it easily in your dashboard. If you manage multiple Shopify stores, create a separate endpoint for each one.

2

Configure Your Notification Channel

Before connecting Shopify, set up your preferred notification channels in the Webhookify settings.

For Telegram: Connect the Webhookify bot to your Telegram account. You can direct notifications to a personal chat, a group with your team, or a Telegram channel. Many Shopify store owners create a dedicated "Sales Alerts" group.

For Discord: Authorize the Webhookify bot in your Discord server and select the channel for notifications. A dedicated #shopify-orders channel keeps things organized.

For Slack: Complete the OAuth authorization and choose your workspace and channel. Channels like #orders or #store-alerts are popular choices for Shopify notifications.

For Email: Add one or more email addresses. This is useful for team members who prefer email notifications or for creating a record of all store events.

For Mobile Push: Install the Webhookify app on iOS or Android. Log in and enable push notifications. Make sure to turn on the cash sound feature in the app settings for that satisfying ka-ching every time an order comes in.

3

Add Webhooks in Shopify Admin

Log into your Shopify admin panel. Navigate to Settings (gear icon at the bottom of the left sidebar), then click Notifications.

Scroll down to the bottom of the Notifications page where you will find the Webhooks section. Click "Create webhook".

You will need to configure the following fields:

  • Event: Select the event you want to monitor (e.g., "Order creation")
  • Format: Select JSON
  • URL: Paste your Webhookify endpoint URL
  • Webhook API version: Use the latest stable version (the default selection is fine)

Click "Save" to create the webhook. Shopify will send a verification request to your Webhookify URL to confirm it is active.

Repeat this process for each event you want to monitor. For a typical store, you will want to add webhooks for the following events at minimum:

  • Order creation
  • Order fulfillment
  • Order cancellation
  • Refund creation
  • Customer creation
4

Select Your Shopify Webhook Events

Shopify organizes webhook events by resource type. Here are the most important events to configure for comprehensive store monitoring:

Order Events (highest priority for most stores):

  • orders/create -- New order placed
  • orders/fulfilled -- Order marked as fulfilled
  • orders/cancelled -- Order was cancelled
  • orders/updated -- Order details changed
  • orders/paid -- Order payment confirmed

Customer Events:

  • customers/create -- New customer account created
  • customers/update -- Customer details modified

Product Events:

  • products/create -- New product added
  • products/update -- Product details changed
  • products/delete -- Product removed from store

Financial Events:

  • refunds/create -- Refund issued
  • tender_transactions/create -- New transaction recorded

For each event, create a separate webhook entry in Shopify pointing to the same Webhookify endpoint URL. Webhookify will automatically identify and categorize each event type.

5

Test Your Shopify Webhook Setup

Shopify provides a "Send test notification" button next to each webhook you have created. Click this button to fire a test event to your Webhookify endpoint.

Check the following to confirm everything is working:

  1. Webhookify Dashboard: Open your endpoint in the Webhookify dashboard. You should see the test event logged with its full JSON payload.
  2. Notification Channel: Check your Telegram, Discord, Slack, or Email for the notification. It should contain an AI-generated summary of the test event.
  3. Mobile App: If you have push notifications enabled, you should receive a push notification on your phone.

If the test succeeds, try placing a real test order in your Shopify store (you can use Shopify's Bogus Gateway for test transactions) to see a complete end-to-end notification with real order data.

Shopify Webhook Events You Can Monitor

| Category | Event Topic | Description | |----------|------------|-------------| | Orders | orders/create | New order placed in store | | Orders | orders/fulfilled | Order marked as fulfilled | | Orders | orders/paid | Payment received for order | | Orders | orders/cancelled | Order was cancelled | | Orders | orders/updated | Order details modified | | Customers | customers/create | New customer registered | | Customers | customers/update | Customer info updated | | Customers | customers/delete | Customer account removed | | Products | products/create | New product added | | Products | products/update | Product details changed | | Products | products/delete | Product removed | | Refunds | refunds/create | Refund issued to customer | | Carts | carts/create | Shopping cart created | | Carts | carts/update | Cart contents changed | | Checkouts | checkouts/create | Checkout session started | | Checkouts | checkouts/update | Checkout details updated | | Collections | collections/create | New collection created | | Collections | collections/update | Collection modified | | Inventory | inventory_levels/update | Stock level changed | | Fulfillments | fulfillments/create | Fulfillment record created | | Fulfillments | fulfillments/update | Fulfillment status updated |

Real-World Use Cases

  • Dropshipping Operations: A dropshipper receives orders/create notifications on Telegram the instant a customer places an order. They immediately forward the order details to their supplier, reducing fulfillment time from hours to minutes. The cash sound notification lets them know revenue is coming in even when they are away from their computer.

  • Team-Based Order Management: A Shopify store with a five-person team routes orders/create events to a shared Slack channel. Team members claim orders by reacting to the notification, ensuring no order is missed or double-processed. Fulfillment events go to a separate channel so the shipping team can track progress.

  • Inventory Monitoring: A store selling limited-edition products monitors inventory_levels/update events. When stock drops below a certain threshold, the notification helps the team decide whether to reorder or mark the product as sold out. This prevents overselling and customer disappointment.

  • Customer Engagement: A boutique store owner receives customers/create notifications on their phone. They personally send a welcome message to new customers within minutes of signup, creating a memorable first impression that drives repeat purchases.

Example Notification

Here is what a typical Webhookify notification looks like when a Shopify order is placed:

New Webhook Event Received

Source: Shopify
Event: orders/create
Endpoint: Shopify Main Store

AI Summary:
New order #1042 from Sarah Johnson (sarah@example.com).
Items: 2x "Premium Leather Wallet" ($39.99 each),
1x "Silk Pocket Square" ($19.99). Order total: $99.97 USD.
Shipping: Standard (5-7 business days) to New York, NY.

Timestamp: 2026-02-21T10:15:42Z

View full payload in Webhookify Dashboard

Troubleshooting

  1. Webhook not appearing in Webhookify logs: Verify that the URL you entered in Shopify exactly matches your Webhookify endpoint URL. Check for typos, missing characters, or extra spaces. Also confirm the webhook status in Shopify shows as active -- Shopify will disable webhooks that consistently fail.

  2. Receiving duplicate notifications: Shopify may retry webhook deliveries if it does not receive a timely response. Webhookify handles this gracefully, but if you notice duplicates, check your Webhookify logs to see if Shopify is sending the same event multiple times. This usually resolves itself automatically.

  3. Missing event types in Shopify: Not all Shopify plans support all webhook event types. If you do not see a specific event in the webhook creation dropdown, check your Shopify plan level or consult Shopify's documentation for plan-specific limitations.

  4. Notifications delayed: If notifications arrive more than a few seconds after the event, check your internet connection and the status of your notification channel. Webhookify processes webhooks in real time, so delays typically originate from the notification delivery service (Telegram, Slack, etc.) rather than Webhookify itself.

  5. Webhook removed by Shopify: Shopify automatically removes webhook subscriptions that fail to respond with a 200 status code after 19 consecutive failures. If your Webhookify endpoint was temporarily unreachable, you may need to re-add the webhook in Shopify. Check the Webhookify status page to confirm the service is operational.

Enable the cash sound notification in the Webhookify mobile app for your Shopify order webhooks. Many store owners report that hearing the ka-ching sound throughout the day is not only satisfying but also keeps them motivated and aware of their sales performance in real time.

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How to Set Up Shopify Webhook Notifications with Webhookify - Webhookify | Webhookify